Want to know why we’re hired?
Well, the exact answer to that question varies, depending on the need of an organization's CEO.
But a common thread runs through all of the answers. The CEO has aims and aspirations to be achieved, and he or she needs a change agent – an experienced, trusted third party to help shape the plan, ignite action and remove obstacles.
Here are just a few examples of who’s called us and how we helped:
- The insurance agency whose producers had settled into a service regimen, rather than proactively pursuing new clients. Their situation required a culture change. The good news: The agency still serves its clients exceptionally well, but that responsibility falls to a designated team, not the producers. As for the producers – they are once again producing.
- The insurance agency that had excellent initiatives – and great difficulty executing them. It seemed that everyone was just too distracted, preoccupied, unfocused or busy to get the job done. At the same time, the agency’s leaders knew that nothing was more important than executing a plan to growth. Now, a broader team is engaged in execution. Roles are defined, responsibilities assigned. Everyone rows together.
- The insurance agency going backward, not forward, in revenue. To reverse the trend, they threw tactics against the wall; few stuck. In addition, the communication gap between leadership and the company had become a canyon. No longer; today, they have a five-pronged plan and have made progress on all five areas (phenomenal progress, actually, in three of those areas).
- The insurance agency that was, for lack of a better word, stuck. Their workplace was the picture of inertia. No clear direction, no energy from most of the producers. How they’ve changed. Just last month, we were on a conference call with this agency. The president tossed out an idea. Rather than sitting in uncomfortable silence, the group responded with insightful thinking – pros and cons, what ifs, how-can-we-do-its. Then: Off they went!
And here’s what a few of the agency CEOs had to say about working with us:
- "Our industry is not known for embracing change. DBH removes the fear associated with change and has helped our leadership team move forward with a common vision and intensity." — Karen Farris, President and CEO, Roach Howard Smith & Barton, Dallas
- "Simply put, our agency needed to move forward. That meant making a leadership transition, improving communication inside the agency and taking steps to grow the business. We accomplished all of that — but we couldn't have done it without DBH." — Wes Uemoto, President, King & Neel, Honolulu
- "DBH achieved something difficult: Bringing together the top leaders of several agencies for a mutually beneficial dialogue. Demmie Hicks knew just how to engage us. Each of us brought back new ideas and approaches to our agency." — Michael Tiagwad, President and CEO, Conner Strong, Marlton, New Jersey
if you’d like more details about any of these engagements – or to talk about what we might do for you.