COLUMN: Demmie Hicks describes the common traits and characteristics of successful agency leaders. (American Agent & Broker, July 2010)

PROFILE: DBH Consulting has a unique business model, working with agency leaders as a facilitator. (Rough Notes Magazine, October 2009)

COLUMN: Agencies can boost financial performance by optimizing internal performance. Here are three keys. (American Agent & Broker, July 2009)

COLUMN: Producers who master the art and science of dialogue will reap the rewards. (Rough Notes Magazine, February 2008)

COLUMN: A leader’s buttons are a highly personal internal force. Here are five ways to understand – and neutralize – your buttons to make them “un-pushable.” (CPCU Society, 2006)

REPORT: Behavior and decision-making are impacted by leadership, corporate culture, and ethical guidelines. A panel discussion moderated by Demmie Hicks of DBH Consulting (October 2005)

Case Studies

A Transformational Year: DBH Consulting helped venerable agency Rose & Kiernan clear a path to new growth by elevating trust, executing to plan — and committing to a new degree of accountability

How people propel progress: A series of engagements enabled DBH Consulting to help Birmingham-based Cobbs, Allen, Hall embark on a new road to greater profitability.

13 shareholders, one vision: DBH Consulting helps Dallas-based Roach, Howard, Smith & Barton to unify shareholders around a common vision.

Higher profits through higher quality: A program that DBH Consulting designed and developed helped dozens of insurance agencies reduce their errors and omissions — and raise their profits.

Turnaround, then growth: By establishing true dialogue with executive prospects, DBH Consulting doubled sales for a premier reinsurance program.

Articles and Essays

ESSAY: In the planning process, companies realize far greater benefit when they collaborate and share the responsibility for various elements of their strategic plan. (Rough Notes Magazine, August 2007)

ESSAY: Yes, you can increase staff involvement and enthusiasm during times of change within your organization. Hint: It involves taking communication to a new level. (CPCU Society, 2006)

ARTICLE: A good leader is armed with many valuable skills and qualities. A great leader, however, adds to the mix a particularly valuable quality – self knowledge. (PAR Quarterly, Fall 2004)